General Questions

Order Questions

• Do you ship outside of the US?
• Where is my order?
• Has my order shipped?
• An item is missing from my shipment.
• How do I use a coupon?
• My coupon code isn't working.

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Pricing and Billing

• What is your credit card Payment Policy?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• When will my credit appear on my account?
• I have a question on my charges.
• I need a copy of my receipt/invoice.

Returns

• Return Policy
• In-Store Returns
• Expired Product Returns
• Bad / Spoiled Product Returns